Cookies & Privacy

Dear Customer,

De Luca Family Food S.R.L. company, headquartered at Via Prima Strada 35, Padova - ITALY (hereinafter, the "Company"), is the Data Controller of the information provided by you upon registration on the website, or acquired during the provision of services that you may access.
You can send requests or communications to the Data Controller at the email address
info@delucafamilyfood.com. Access to the website does not require the insertion of your personal details. However, for the eventual use of the online service 'contacts' and to access other additional services, you will need to enter your personal data in the appropriate sections of the website.
The data entered will be processed with security measures appropriate to current technological standards and in compliance with the obligations provided by Regulation (EU) 2016/679 on the protection of personal data ("GDPR"). According to the indicated regulations, this processing will be based on the principles of fairness, lawfulness, transparency, and protection of your privacy and rights.
The following information relates solely to this website and does not concern other websites that may be consulted by the user through redirect links placed on our pages. No data resulting from the consultation of the web service is communicated or disclosed.

Therefore, in accordance with Article 13 of the GDPR, we provide you with the following information:

1. SUBJECT OF THE PROCESSING
The personal data that may be collected are as follows:
• Personal data provided to receive a specific service (e.g., name and contact information);
• Browsing data (e.g., IP address, location - country -, information about the pages visited by the user within the website, time of access to the website, browsing time on each page, click stream analysis, device name, system and application version, regional and language settings, device identification number, geographic location information, your network operator's ID, and your IP address. Although the Company does not collect such information in order to associate it with specific users, it is still possible to identify such users directly through this information or using other collected information);
• Cookies (meaning small text files that may be sent and stored on the user's computer by visited websites and then sent back to the same sites when the user visits them again. For details, refer to the website's Cookie Policy).

2. PURPOSE OF THE PROCESSING
The personal data collected ("Data") may be processed for the following purposes:
a) fulfilling a specific user request or providing the requested service ("Service");
b) enabling the Company to conduct customer satisfaction surveys ("Customer Satisfaction") regarding the quality of the Company's goods and services in accordance with the Company's legitimate interest;
c) with your explicit consent, sending commercial communications and advertising about the Company's products and services or conducting market research ("Marketing");
f) improving the user experience on the Company's websites.

3. METHODS
The processing will be carried out both manually and using automatic or electronic means, including mail or email, telephone, while observing all necessary precautions to ensure the security and confidentiality of the information.

4. ACCESS TO DATA
Your data may be processed within our Company by all data processors appointed in writing by the Data Controller and trained on the obligations of the Law regarding Privacy.

5. DATA AND THEIR DISCLOSURE
The data may be disclosed to third parties, exclusively for technical and operational needs strictly related to the aforementioned purposes and in particular to the following categories of subjects:
a) Entities, professionals, companies, or other structures entrusted by us with processing activities related to the fulfillment of administrative, accounting, commercial, and managerial obligations connected to the ordinary conduct of our economic activity, including for debt collection purposes;
b) Public authorities and administrations for purposes related to compliance with legal obligations;
c) Banks, financial institutions, or other entities for which the transfer of data is necessary for the performance of activities of our Company, particularly in relation to the fulfillment, on our part, of contractual obligations towards you.

6. DATA RETENTION
Your personal data will be stored on servers available to the Company located within the European Union. The Company does not transfer personal data to countries outside the European Union.

7. DATA RETENTION PERIOD
The personal data concerning you will be kept for the entire duration of your contractual relationship with the Company. After the termination of the contractual relationship, the Company will retain the personal data relating to the performance of the contract for the fulfillment of contractual and legal obligations, including tax obligations. Subsequently, the personal data relating to the performance of the contract will be retained for a period not exceeding the statutory limitation period provided by law to potentially assert or defend a right in court.

8. OPTIONAL / MANDATORY NATURE OF PROVIDING DATA
The provision of your personal data is optional; however, refusal to disclose the data or to give consent to the processing as described in point 1 of this notice will result in our inability to conclude the contract and provide any requested services or fulfill legal obligations. In case of refusal to process personal data as described in Article 2 of this notice, the processing will be limited to the full execution of the obligations arising from the provision of the requested services by you, as well as compliance with obligations under laws, regulations, and EU legislation.

9. RIGHTS OF THE DATA SUBJECT
At any time, you may exercise your rights against the Data Controller, in accordance with Articles 15-22 of the GDPR, which we summarize below for your convenience. In particular, you have the right to:
Obtain the cessation of processing in cases where your personal data are processed for direct marketing purposes, including in relation to services identical to those already purchased from our Company (the so-called right to object);
Obtain information regarding the purposes for which your personal data are processed, the duration of the processing, and the recipients to whom the data are communicated (the so-called right of access);
Obtain the rectification or integration of inaccurate personal data concerning you (the so-called right to rectification);
Obtain the erasure of personal data concerning you in the following cases:
(a) the data are no longer necessary for the purposes for which they were collected;
(b) you have withdrawn your consent to the processing of data where they are processed based on your consent;
(c) you have objected to the processing of personal data concerning you where they are processed for our legitimate interest; or
(d) the processing of your personal data is not in compliance with the law. However, we inform you that the retention of personal data by the Company is lawful if it is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims (the so-called right to erasure). Obtain that personal data concerning you are only stored without any further use in the following cases:
(a) you contest the accuracy of personal data, for the period necessary for us to verify the accuracy of such personal data;
(b) the processing is unlawful but you still object to the erasure of personal data by us;
(c) the personal data are necessary for the establishment, exercise, or defense of legal claims; or
(d) you have objected to the processing and are awaiting verification regarding the possible overriding legitimate grounds for processing by us compared to those of the data subject (the so-called right to restriction).
Receive personal data concerning you, which you have provided to us, in a structured, commonly used, machine-readable, and interoperable format if they are processed by automated means, where such processing is based on a contract or your consent (the so-called right to data portability).We also remind you that you have the right to contact the Italian Data Protection Authority (Garante per la protezione dei dati personali) at Piazza di Monte Citorio, 121 - 00186 Roma RM, to enforce your rights regarding the processing of your personal data.

10. DATA CONTROLLER
The Data Controller and Data Processor is De Luca Family Food S.R.L. L- Via prima Strada 35, Padova - ITALY and can be contacted by sending an email to the email address:
info@delucafamilyfood.com